Logistics, Delivery & Returns

PRICING: Prices for delivery and fulfilment differ by the service, country, logistic partners and shipment type (air, ground, sea). Prices begin at few cents per package and end at a few thousand for large freight containers. Inquire for a tailored solution!

Business address and International returns handling depends on a country as well and start at 79€ per month in cheapest countries.

They say that advertising is the soul of commerce, but the engine that runs today’s service economy is represented by efficient logistics management. Persuasive communication, a website that runs smoothly, and a functional online shop need to be continued by satisfying customer demands through seamless logistics. Aspects such as storage of products, transportation, flow of goods, and fulfillment become more complicated when you enter a foreign market, and this is where Globalize comes to your rescue.

We can successfully handle logistics for your company, while effortlessly keeping pace with the growth rate of your business:

International delivery to customers

International deliveries can become a challenging activity for your business when your experience in this field is minimal. The most common issues you will deal with are international rules and regulations, choosing the best transportation means, ensuring supply chain visibility, and infrastructure limitations. The logistics experts at Globalize are aware of every factor that has an impact on your deliveries and ensure the process goes effectively.

International returns handling

A proportion of your orders will be rejected for various reasons, and your expansion strategy should take into account the challenges of international returns. Customers have high expectations and this means you can’t hope that sales in your company will be just one-way traffic to happy customers. You need to be prepared to assist clients throughout the return process and refund them as fast as possible. Many sellers from outside Europe don’t know that citizens of the EU are allowed to return products to you without any reason within 14 days after delivery.

Our international return solutions allow you to create and maintain a competitive edge by using our company address (with your company name on it) as an address for returns in a large number of countries. This means that your customers won’t have to ship back to your business address, but instead can use our partner warehouse in their country and send the products over there. All returns are shipped back to your business address at the required frequency, while customers will find it much easier to return a product and you will be able to refund them faster. Many customers consider this as one of their key decision breakers and even companies like Amazon often require this, in order to be able to sell through them.

Fulfillment

Order fulfillment is a vital stage in supply chain management, and most errors take place during activities like warehouse pickup, packaging, and labeling. Fulfillment and warehousing are central to our logistics services; we handle it from the moment you ship your products to us.

Fulfillment services are provided with our own and partner warehouses around Europe and the world. Due to extensive experience in logistics we have easier import processes in various ports around Europe, so if you are shipping products in containers and you want to send products directly to your customers in Europe from European warehouses, we are there for you. If you decide to use our fulfillment services, we handle the initial product processing, labeling, and accounting into our warehousing system. Afterwards we store the goods and send them to customers as per your request, or automatically via integrated fulfillment system into your website. Meanwhile you can relax and focus on other areas of your business.

Competitive prices for deliveries in many countries

Globalize has access to wide logistics networks that will enable you to provide cheaper and better service to your customers. We own warehouses in many countries or work with other warehouses and logistic companies on the long-term.

This means that you can reduce logistics spend by collaborating with us, because you won’t have to set up the entire necessary infrastructure by yourself. When your business is in full expansion and the volume of orders starts to grow, every penny counts, as well as quality and speed of delivery services. You can enjoy our already settled pricing with our partners, accessible to you.

Web Localization & Translation

PRICING: If you have your own programmers, we can give localization suggestions to them free of charge. If you want us to do it, prices for our programming services differ by the framework and complexity, and range from 25€ to 50€ per programming hour. Hours needed to get a job done are to be agreed before the job and are final. We will not charge you anything extra.

If you want to set up a new website from scratch, SEE OUR WEB DEVELOPMENT PRICE LIST

Translation services are priced for all languages as follows:
B2 Level = 0,06€/word
C2 Level = 0.14€/word
C2 Level PRO = 0.22€/word
*PRO means the translator has a University degree in desired language from desired subjects. This is usually used for medical documents, legal agreements, technical descriptions, etc.

In today’s digital world, web development and improvement is a vital part of your business growth strategy – your website is the vector of your expansion to other markets and it needs to be fully localized, up-to-date and support local languages.

Globalize is ready to adjust your website for you, give improvement suggestions to your programmers or even create from scratch a variety of websites and business applications. From landing pages (ca. 200€) and simple ones that can be completed on a short notice to complex projects. Our team of designers, developers, QA’s, software architects and other experts has an up-to-the-minute skillset and is able to build websites and IT infrastructure following the latest trends.

Whatever you have in mind for your business in terms of web development and user interface can be done, and perfectly. We cover all the major programming languages, frameworks, environments, libraries and databases – you either name your preferred one or we pick the most suitable for you and your project.

As for the translation services, we offer internal translator team, or can suggest your other available options online.

An overview of our web development services includes:

Translations

If you are expanding especially within Europe, there is a very high chance that you customers will speak different language. We handle all European languages, and many others. We can translate your website, blog posts for SEO, email marketing messages, and any other important content.

Website creation

Your website is the central point of your online promotion strategy, so we make sure to offer you the best web development services. Your website will be responsive and mobile-friendly so it looks and works perfectly on any device and helps as well your SEO rank.

Website redesign

If the graphics of your website are the main thing bothering you, but you are satisfied with the content and functionality, call to our services to make your web pages look more appealing.

E-commerce design

When a potential customer looks at your e-commerce website and adds items to their shopping cart, every detail matters. We take care of the whole shopping process and its improvement on customer’s journey that ensures you a large number of orders and your e-shop profitability.

Mobile apps for business

Business nowadays is all about engaging with your customers and mobile apps allow you to provide a more valuable customer experience. We can develop mobile app based on your requirement or integrate various features into your existing app so it meets the needs of your business and creates a whole new level of interaction with your customers. We cover iOS, Android, Windows and Blackberry.

Website management

Our work is not ready when your new website is on – Globalize can also ensure maintenance for your web pages and make regular updates to suit your and market requirements.

Website service support

At Globalize we take customer support very seriously, since it’s also part of our core business and we dedicate a lot of effort towards preventing technical difficulties or interruptions. We know how important it is for your business to have a working website 24/7 and our specialists are engaged in proactive care at any moment.

Marketing, Design & Sales

PRICING: Prices differ by the service and the country, and range from 8€ to 45€ per hour. Hours needed to get a job done are to be agreed before the job and are final. We will not charge you anything extra.

SEE OUR MARKETING PRICE LIST

Your business success lies mostly on its marketing. Multiple aspects of your business are influenced by how effectively you promote it to target audiences. Without marketing, you may be offering the best products and services in your industry, but nobody will know about it.

In our vision, online marketing goes hand in hand with design and sales, and it also covers under its umbrella a range of related services – check below for the marketing assistance we provide:

Marketing Manual & Strategy

We analyze your market possibilities to begin with and literally create a manual for you, available as a 50-100 pages long document. In this document you will find your viable communication channels, pricing strategies, tools to use, content and SEO strategy for your website, and paid campaigns strategy based on your budget (PPC, display, re-marketing). Of course, you can use this manual outside Globalize as well and don’t have to stick with our services. We are happy if your business grows anywhere.

Design, Photo & Video

In a visual world, consumers perceive businesses mostly through images. Creating an original and cohesive visual identity for your company is a must with an audience having a short attention span, and Globalize can provide you with appealing designs that stay top of mind with prospects. Beautiful websites, video content, pictures for blogs, banners, ads (including outdoor and YouTube ads), visual identity elements, and catalogues are just some of the materials we develop.

Sales & Business Development

Once you’ve mastered the “know, like and trust” factor through effective marketing, the next move is generating profit. We assist you throughout the sales process and our help will prove irreplaceable when expanding to other regions, as we have a deep understanding of local markets and consumer culture. Our team of experts also knows the right approach for B2B sales and Globalize has the infrastructure needed to support higher business-to-business sale volumes. From understanding your clients’ needs to finalizing sales, we are there for you at every step. Furthermore, since we are a B2B company, many of our clients like to do business with each other; we can help you make fruitful connections.

SEO & Content Marketing

Our team of keyword/backlink experts and consultants knows how to set up your website so it is easily found by potential customers and displayed on top of search results. Our mix of marketing acumen and technical know-how will ensure the success of your website with search engines on the long term. Professional copywriting and blogging services has a huge impact on your online reputation and credibility as well. Our skilled writers will create content that educates and engages audiences and also maximizes your company’s online branding potential.

Social Media

Social media can make or break your business and there is no place for mistakes when you communicate with your audiences in real time. We make it all easier for you with services such as community management, posting, status updates, post scheduling, and post boosting.

Emails & Marketing Automation

Known for having the highest return on investment, this marketing tactic is only effective when you have a persuasive marketing message to communicate and the right tools to deliver email messages to your subscribers and previous buyers. The Globalize marketing team will make sure compelling messages reach your customers at the right moment and with expected results.

PPC & Re-Marketing

PPC campaigns allow you to list your website at the top of search engine results and on social networks with you having to pay only when a user clicks on your link and accesses your website. Re-marketing takes things one step further and displays your ads to leads across other websites and platforms.

Looking to apply these strategies on a foreign market? Let us help and more people from the new market will find your products and services!

UX / UI Enhancement + A/B Testing + Page Optimization

Communicating the right message in a compelling manner to your prospects is a process of trial and error. There are multiple elements that have an impact on message reception, such as page loading speed, font color, where photos are positioned, navigation and so on – the staff at Globalize will improve user experience and determine what versions of your web pages deliver the best results.

PR & Reputation Management

The way you communicate is vital for your business and maintaining a favorable public image of your organization ultimately has an impact on your profitability. We partner with many writers across large media houses, therefore we can ensure exposure to your audiences and even handle delicate matters during crisis situations.

Analytics & Strategy Optimization

We constantly work with data as part of our daily practice and provide precise measurement and optimization of your marketing activities. Opt for our services and you will know exactly what the impact and return-on-investment of your marketing campaign are and could be, at any moment.

Legal & Bureaucracy

PRICING: Legal consultations along with our other services provided are always free.

If you only need a company address in a foreign country to look more local, you can simply use one of our warehouse addresses for a simple 79€/month fee.

If you need to register a company in a foreign country, we can do that for you as well. Prices for a foreign company incorporation, registered office setup, physical mail receiving and scanning, accounting, etc. differ by the targeted country’s incorporation fees and process complexity. Cheapest countries start around 200€. Alternatively you can do it by yourself and if you would need help, our local specialist can communicate with the authorities for a fee of 50€/hour.

You have a brilliant business idea and have put up a plan on how to expand to foreign markets. You already see your company taking off and attracting loyal customers worldwide, while your profits are soaring. Does this sound familiar to you?

Any entrepreneur has experienced at some moment such uplifting feelings, of anticipating the outcome of a smart business concept. However, this momentum can suddenly be interrupted by unforeseen legal aspects. And ignorance of the law is no excuse, a famous adage says.

We know how nerve-racking and intimating it can be to meet all kinds of legal requirements, in a time when regulations become stricter from day to day; this is why we offer you access to our legal and bureaucracy know-how, so you can focus on how to serve your customers better rather than struggling to comply with the demands of local authorities:

Legal advisory from domestic lawyers

Our network of legal support will offer you the information needed to sell specific products and services on a foreign market, such as finding out if they are allowed by the legislation of the country.

Company formation across the world

Incorporating a company in another country is time consuming and will cost you a considerable amount of money if you go there personally and deal with the local bureaucracy. The time you waste also counts as money, so it’s understandable if you dread the idea of managing the process all by yourself. However, foreign (incl. offshore) company has many benefits, like lower taxes, privacy, simplicity, flexibility, asset protection, etc. The solution is to delegate this task to Globalize – it’s cheaper, faster, and safer. We are aware of all relevant corporate and legal regulations, thus ensuring a fully legal and compliant company formation.

Virtual office

If you plan to incorporate a company on a foreign market, we are pretty sure you are familiar with the concept of remote work or are already using this solution to staff your company. Rather than providing physical office space and meeting room, our virtual office solution consists of an address and communication services that maintain a professional image of your company. We can provide anything from virtual assistants to open envelope scanning, so your business is run efficiently but with lower office expenses and no need for long-term commitments.

Post handling

As part of our virtual office strategy, we ensure post handling – when physical mail comes to your offshore company, we will gather it, scan it and send it over to you – now you really have no reason left to support the considerable costs that come with a traditional office.

International tax advisory

Taxes and death are the two things you can’t avoid, but what you can do is pay your taxes on time and find ways to reduce tax burden by identifying deductions that apply to your company. The problem is that gaining access to this type of information requires extensive research. The alternative is to use our services and receive reliable and professional international tax advice, so you save money and never worry about penalties or breaking tax laws.

Country insights

No matter how well you do your homework, when entering a new market you will never have a complete overview of what to expect without help from an insider. We already do business for clients in many countries, therefore we know what to do, what not, and what to watch out for – and we are here to provide you with every piece of legal information you might need.

Finance & Payments

PRICING: Prices differ by the payment type, country, payment partners and your business in general.
CARD PROCESSING: Processing under 10,000€/month, circa 1.5% and 0.2€/transaction. Processing over 10,000€/month circa 0.99% and less.
BANK TRANSFERS: Dependent on a country and a bank. Can be between 0% to 3%.

There are many other payment types, which can cost less than 1% like SOFORT and can cost up to 10-25% per SMS payments. Our partnerships with all the major and majority of minor payment providers around the world allows us to get you lower processing fees and larger possibilities.

We are also providing FOREX for majority of currencies with spreads usually around 1%. For large volumes the spead can be even lower than 1%. Feel free to inquire!

Everything in your business may work flawlessly, but without ensuring a steady cash flow you cannot ensure success and sustainability on the long term. A common mistake that expanding companies make is placing other business goals ahead of their money processing. Building a powerful brand and generating sales leads are both fundamental, but at the same time you need to make sure you enable your customers as many ways to pay you as possible. It might sound very basic, but without letting your customers to give you their money, you won’t be around for too long to keep on worrying about other areas of your business.

The most effective and popular solution for keeping cash coming nowadays is using payment processing technology. It is easy to use, secure, scalable and reliable, but at the same time it’s important to choose the payment method that is most suitable for your company. The finance and payment experts at Globalize will analyze your company’s payment processing needs on a foreign market and recommend the best option for you while incorporating one or more of the following solutions:

– Payment gateways – e-commerce applications authorizing banking card or direct payments

– Card processing – your customers will be able to make payments with credit cards, debit cards, and pre-paid cards of the following types: VISA, Mastercard, VISA Electron, VISA Debit, Mastercard Debit, Maestro, American Express, UnionPay, Diners Club, JCB and others

– Cash on delivery – which remains the preferred method of payment in many developing markets

– Bank transfers – SEPA, direct debit, international, and others

– Alternative payments – we can assist with SMS payments, electronic wallets and microwallets, country specific payment methods like SOFORT, and mobile payments through apps

– Foreign exchange – we can also help if your market requires accepting payments in different currencies or exchanging foreign currencies (FOREX) into your domestic currency with very low spread

– Cryptocurrencies and crypto advisory – a trend that is gaining increasingly more ground lately and that we are very familiar with, as we helped to run several ICOs and are a part of cryptocommunity

Big advantage here for you is that we already cooperate with payment processors worldwide and therefore we passed all security checkups. This means you will get better rates than payment providers are advertising on their websites. We are bringing down the risk for them and giving better rates to you.

Additionally, our finance and payments department also provides international tax advisory services to help you stay on track with paying your taxes in foreign countries when necessary. A careful approach when it comes to tax payment prevents problems like liability, supporting penalties, and having your company cash flow slowed down or interrupted.

Globalize makes sure your financial future is in full control and that you have access to modern and reliable payment methods.